Delivery and Returns
DELIVERY & RETURNS
It is Samraksha Ayurveda Pharmacy intention to satisfy their customers. For this reason, we will gladly issue a full refund for any full priced unopened merchandise that is returned within 30 days from the date of Delivery.
To return any items, please contact CUSTOMER SERVICE at +91-784-262-4991 or by email at CHINNARI@SAMRAKSHA.IN
All returned items must be accompanied by a copy of the original receipt, a return / exchange authorization number and in an unopened and saleable condition.
Postage/ Shipping Charge will not be refunded.
Please note that we cannot offer exchanges or refunds on any sale, opened or used products.
Samraksha Ayurveda Pharmacy is not responsible for any damage after delivery.
Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.
All claims for shortages or damages must be reported to customer service within 24 hours.
- if you paid with a credit or debit card, you will receive a full refund to your credit or debit card for the purchase price of the item. after receiving of damaged/defective product , your refund will initiate will reflected to the account/card/wallet in 4-10 working days.
- if you paid by Cash on delivery, after receiving of Damage/defective product Samraksha Ayurveda Pharmacy will issue a cheque on the name of billing person and dispatch to billing address.
- if you want to cancel your order, you need to inform us by email @ CHINNARI@SAMRAKSHA.IN with your order no. with in 12 hour of placing the order or before its dispatch whichever is earlier. once your order is dispatched order cannot be cancelled.We apologize for the inconvenience this may cause. If your item is out of stock we will contact you within 2 business days to discuss how you would like the order handled. Samraksha Ayurveda Pharmacy does not back order, that is, does accept orders which we cannot fulfill immediately.
Out of stock Items
We apologize for the inconvenience this may cause. If your item is out of stock we will contact you within 2 business days to discuss how you would like the order handled. Samraksha Ayurveda Pharmacy does not back order, that is, does accept orders which we cannot fulfill immediately.